Privacy Policy

1. Introduction:

At PAT Testing Wales, we are committed to protecting your personal data and ensuring your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.

2. Information We Collect:

We may collect and process the following information:

Name, company details, and contact information (address, telephone, email).

Details regarding services requested or provided.

Payment information for processing transactions.

Information provided voluntarily via online forms or direct correspondence.

3. How We Use Your Information:

We use the collected information to:

Provide and manage our services effectively.

Process orders, invoices, and payments.

Respond to inquiries and provide customer support.

Improve our website, services, and customer experience.

4. Data Sharing and Disclosure:

We will not share your information with third parties for marketing purposes. However, we may share your information with:

Trusted subcontractors, where necessary, to deliver services.

Legal or regulatory authorities if required by law.

5. Data Security:

We implement strict measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

6. Retention of Your Data:

We retain your information only for as long as necessary to fulfil contractual, legal, or regulatory obligations, or until you request deletion.

7. Your Rights:

You have the right to:

Access, correct, or delete your personal data.

Object to processing or request restrictions.

Withdraw consent for data processing, where applicable.

8. Cookies and Website Tracking:

Our website may use cookies to enhance user experience. You can control cookie settings via your browser.

9. Changes to This Policy:

We may update our Privacy Policy periodically. Any changes will be clearly communicated on our website.

10. Contact Us:

For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us directly through the contact information provided on our website.

By using our website and services, you acknowledge and agree to this Privacy Policy.