General Terms & Conditions

1. Acceptance of Terms

By using PAT Testing Wales services or accessing our website, you agree to comply with these General Terms and Conditions. Please note, each specific service provided by PAT Testing Wales may have its own additional terms and conditions, which you should also review.

2. Pricing and Payments:

Payment terms will be clearly outlined in your invoice and must be adhered to unless otherwise agreed.

Prices listed on our website or promotional materials are subject to change without notice, unless otherwise stated.

3. Appointment and Scheduling:

Service appointments will be confirmed in advance. It is your responsibility to ensure access to premises or appliances on the scheduled date and time.

If an appointment needs to be rescheduled or cancelled, please notify us at least 48 hours in advance to avoid cancellation charges.

4. Subcontracting:

PAT Testing Wales reserves the right to subcontract work when necessary for reasons of efficiency, capacity, or expertise. Any subcontracted service will adhere to our quality and safety standards.

5. Liability and Insurance:

PAT Testing Wales holds all necessary insurance and qualifications to undertake the services provided.

Our liability is limited strictly to the services we provide directly. We will not be liable for any indirect or consequential losses arising from the use of our services.

6. Customer Responsibilities:

Customers must ensure safe and reasonable access to premises or equipment to allow our technicians to perform their work effectively.

You agree to notify us immediately if there are changes to the site conditions or access arrangements.

7. Data Protection:

PAT Testing Wales adheres to all relevant Data Protection legislation. Personal data provided to us will be securely stored and processed only for purposes related to providing our services, invoicing, and customer communications.

Your personal information will not be shared with third parties without your explicit consent, except where necessary for subcontracting or legal compliance.

8. Liability:

Our liability will be limited to the extent permitted by law. We will not be responsible for any indirect, incidental, or consequential losses arising from the provision or failure of our services.

9. Amendments:

PAT Testing Wales reserves the right to amend these general terms and conditions at any time. Any changes will be communicated clearly on our website.

10. Governing Law:

These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

By using our services or accessing our website, you agree to these general terms and conditions. For specific terms related to individual services, please review the relevant documentation provided.